Refund policy

If the pattern files did not work for you, email crochetgraph@vezli.net within 14 days of your payment and we will refund it in full. No forms, no questions beyond what you tried.

Subscriptions can be cancelled at any time from the Account page. Cancelling stops future renewals; you keep access until the end of the period you already paid for. Renewal charges can be refunded under the same 14-day rule.

Refunds go back to the original payment method through Stripe and usually appear within 5–10 business days.